Exact same issue i'm having. I already tried a profile update and it was "unlocked" while i still had a sprint mobile plan. Also the apn is greyed out. If anyone can help me please!
Hi Jack. We've seen a few different issues pop up in this thread in regards to unlocking so I want to make sure we are on the same page so we can get you taken care of appropriately. Were you were a former Sprint customer and you've moved to another domestic carrier? Was your phone working fine and then recently has re-locked back to Sprint?
Hello! I bought the phone LG G6 LS993 on ebay, unlocked it, but I can’t tune the mobile Internet - the apn settings option is not available. To make changes through the menu, the phone requests a service code. May I ask you to give me this service code?