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LG G7 Thinq - no Android 9 (Pie) update

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Journeyman

Re: LG G7 Thinq - no Android 9 (Pie) update

Who cares what they think? They should have explained the situation a year ago, when Sprint LG G7 Thinq owners first started asking questions.

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GrandMaster

Re: LG G7 Thinq - no Android 9 (Pie) update

i wouldnt go that far with it. carriers are usually limited to what they can or can not say when it comes to things on the manufacturers side..updates...the dates they might or might not roll out..etc.

 

 

 


@dfp123 wrote:
Looks like sprint was right it is a LG holding off from doing the update.

Thats why it we didn't get it until they were ready to release VoLTE calling. Definitely LG was holding off releasing it to us for that.

Wonder how stupid sprint thinks we are

 

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I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
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Community Manager

Re: LG G7 Thinq - no Android 9 (Pie) update

LMAO!!  

 


@Rangola wrote:

Finally. So, when are we going to get 10? 😁

 

Screenshot_20200215-071050.png


 

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Community Manager

Re: LG G7 Thinq - no Android 9 (Pie) update

Ummmm...I did.  I'm all over this site saying that.  I got pulled into the office by legal for posting that publicly.

 


@Rangola wrote:

Who cares what they think? They should have explained the situation a year ago, when Sprint LG G7 Thinq owners first started asking questions.


 

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Journeyman

Re: LG G7 Thinq - still running Android 8.0

Got me some Pie (the whole update, actually) yesterday. Loving it! VoLTE wasn't enabled by default. I enabled it and have the logo up next to my notch.

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Journeyman

Re: LG G7 Thinq - no Android 9 (Pie) update

@Em_Will_I_Am I am sorry you got in trouble but, I for one appreciate all that you do for us. I have had a great experience with the update so far and understand that there were issues getting it out. I was a little disappointed that it took so long but at least you guys kept giving us security updates in the meantime.

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Journeyman

Re: LG G7 Thinq - still running Android 8.0

I got it Saturday morning when I woke up, it took awhile to download and install. All's been good so far. I had to manually enable VoLTE also, even though I had the LTE calling feature turned on in Calling Plus. It gave an error the first time I tried but gave it a minute and tried again.
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Journeyman

Re: LG G7 Thinq - still running Android 8.0

No major issues for me - although I've noticed it occasionally takes a bit longer for apps to open. But that's minor.

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Community Manager

Re: LG G7 Thinq - no Android 9 (Pie) update

Thanks!  I'm pretty much on a first-name basis with legal.  I try to be as transparent as possible.  Although I am a Sprint employee, I am also a customer.

 


@estradakidz2 wrote:

@Em_Will_I_Am I am sorry you got in trouble but, I for one appreciate all that you do for us. I have had a great experience with the update so far and understand that there were issues getting it out. I was a little disappointed that it took so long but at least you guys kept giving us security updates in the meantime.


 

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GrandMaster

Re: LG G7 Thinq - still running Android 8.0

more than likely they will need to be updated as well to match up with 8.0

 


@Rangola wrote:

No major issues for me - although I've noticed it occasionally takes a bit longer for apps to open. But that's minor.


 

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
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Journeyman

Re: LG G7 Thinq - no Android 9 (Pie) update

My g7 is stuck in 3g. Can not connect to lte anywhere. Very aggravating and dissapointing yet another reason to drop this crappy network

Journeyman

Re: LG G7 Thinq - no Android 9 (Pie) update

Try doing a carrier network reset by using ##72786#. This has been mentioned on the r/lgg7 subreddit as fixing the issue. This does NOT remove any of your saved data it just resets the carrier settings it should cause your phone to reboot and then run the activation again updating the PRL and profile. It may re-enable any carrier installed apps that you may have disabled.
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