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LG G8 Thinq phone repair

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Journeyman

LG G8 Thinq phone repair

I went in to my local sprint repair center to get my G8 Thinq fixed because the screen had cracked. Unfortunately they did not have the part available and I was informed that the device needed to be sent out to be repaired. This was almost two weeks ago, I was also told that it should take approximately 7-10 business days for the device to return. I have called and spoke with someone in tech about a week ago and they said that they only saw the device had been received. How can I find out when the device will be back? Seeing as it has been almost two weeks to the day. I have also tried contacting LG with no luck. Playing a waiting game with no new information or updates is very difficult, and I would like to get some sort of new information regarding the return of the device.

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3 REPLIES 3
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Re: LG G8 Thinq phone repair

I would like to verify, did you speak with Tech Support over the phone, or the Techs in the store that sent the phone out?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
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Journeyman

Re: LG G8 Thinq phone repair

I have spoke with both at this point. 

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Re: LG G8 Thinq phone repair

Unfortunately, we're not going to have any further information on the status than what you received from Tech Support. I would reach back out to the store, to see if they have a direct contact that can get some precise information.

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
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