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LG K30 X410pm sprint APN NOT ABLE TO ADD OR EDIT

Journeyman

LG K30 X410pm sprint APN NOT ABLE TO ADD OR EDIT

hello, I'm trying to configure apn in my LG K30 Sprint device but does not appear the option create new apn,what can you do to add apn?

Model: LM-X410PM
Country: Dominican Republic
sim i use my country: Claro Dominicana

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17 REPLIES 17
Journeyman

Re: LG K30 X410pm sprint APN NOT ABLE TO ADD OR EDIT

photo_2019-05-25_14-07-43.jpg

Sprint Social Care S.M.A.R.T. Agent

Re: LG K30 X410pm sprint APN NOT ABLE TO ADD OR EDIT

Hi junior012! Thank you for reaching out to us here in the Sprint Community! Are you trying to activate your phone on Srint's network or a different network? If a different one, which one?

Journeyman

Re: LG K30 X410pm sprint APN NOT ABLE TO ADD OR EDIT

yes a different network but I really want to add apn of the network of my country

Apn Name: Claro
apn: internet.ideasclaro.com.do

Journeyman

Re: LG K30 X410pm sprint APN NOT ABLE TO ADD OR EDIT

previous in version X410PM10s with January 2019 security patch allowed me to add new apn, but when I update it already allows me to create new apn

Sprint Social Care S.M.A.R.T. Agent

Re: LG K30 X410pm sprint APN NOT ABLE TO ADD OR EDIT

And which SIM Card do you currently have inserted in the phone?

Journeyman

Re: LG K30 X410pm sprint APN NOT ABLE TO ADD OR EDIT

I am using sim card Claro Dominicana on the phone

Sorry forgot to put the word card😅
Sprint Social Care S.M.A.R.T. Agent

Re: LG K30 X410pm sprint APN NOT ABLE TO ADD OR EDIT

Howdy junior012. I'll be more than happy to assist in anyway I can. Are you needing this device unlocked? Has this phone been active on a Sprint account? 

 


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Journeyman

Re: LG K30 X410pm sprint APN NOT ABLE TO ADD OR EDIT

I bought the device unlocked on ebay, and I only have the community sprint account.
If I activate the sprint account on the device, can I configure apn?
Sprint Social Care S.M.A.R.T. Agent

Re: LG K30 X410pm sprint APN NOT ABLE TO ADD OR EDIT

You will need to follow our policy in order for us to unlock the device. You can find it here www.sprint.com/unlock 

 

Journeyman

Re: LG K30 X410pm sprint APN NOT ABLE TO ADD OR EDIT

In my country can not enter that website and my devices is fully unlocked to use any sim card
Journeyman

Re: LG K30 X410pm sprint APN NOT ABLE TO ADD OR EDIT

As I said earlier in the previous version of the software allowed me to add new apn.
But in its latest software version does not allow me to add apn
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