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LG V30+ how to unlock the mobile data

Journeyman

LG V30+ how to unlock the mobile data

Hi to everyone,

my son won a LG V30 from SPRINT and 
I have a problem. I have inserted
the SIM card, recognized my network,
can call and send messages, but
I can not connect to the internet
by mobile data. I can not modify the
APN. Can someone help me?
Thanks!
Sorry for my English I'm from Romania
 
 
 
 
17 REPLIES 17
Sprint Social Care S.M.A.R.T. Agent

Re: LG V30+ how to unlock the mobile data

That is awesome he won a Sprint phone. Sounds like the phone isn't unlocked. Are you in the US? 

Journeyman

Re: LG V30+ how to unlock the mobile data

Hi, I'm from Romania. My phone is unlocked i use in my local network named ORANGE but i cannot use the mobile data because i cannot change APN settings. You can help me to obtain a service code or MSL code for this phone? I have all information about this phone. Thanks a lot!

Sprint Social Care S.M.A.R.T. Agent

Re: LG V30+ how to unlock the mobile data

I will have to check please look at our unlock policy. In order for me to give the information you will need meet the policy requirements. www.sprint.com/unlock 

 

 

Journeyman

Re: LG V30+ how to unlock the mobile data

Good day, there is no way to get msl 
code because i am in romania and i
have no information about
the previous account i know just
that this phone has been returned
to service. Thanks

 

Sprint Social Care S.M.A.R.T. Agent

Re: LG V30+ how to unlock the mobile data

Can you explain to me how he won the phone? Is this a used phone?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: LG V30+ how to unlock the mobile data

Hello, my son is working in a company that provides customer care services to Sprint US. The phone earned him a bonus from the company where he worked for being the agent of the month. Checked by IMEI and has the information that he was returned to service. Other information I do not have, but I can give you IMEI or any other information on the phone, I have a Sprint Sim card, it was on the phone. Thank you!

Sprint Social Care S.M.A.R.T. Agent

Re: LG V30+ how to unlock the mobile data

I would like to check on the IMEI. I'm going to send you a private message to get it and the other information you have. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: LG V30+ how to unlock the mobile data

Hello, I am from Ukraine. You have unlocked the phone to me, but I also cannot change apn as the author of this topic, I want to solve this problem, but I can only go online via wi-fi and I cannot go through 4g because I need to enter Internet settings my operator

Journeyman

Re: LG V30+ how to unlock the mobile data

Hello, I am from Ukraine. You have unlocked the phone to me, but I also cannot change apn as the author of this topic, I want to solve this problem, but I can only go online via wi-fi and I cannot go through 4g because I need to enter Internet settings my operator
Sprint Social Care S.M.A.R.T. Agent

Re: LG V30+ how to unlock the mobile data

Are you able to find the APN in your settings?  Go to: Setting>Roaming>GSM Network> Access Point Name


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Journeyman

Re: LG V30+ how to unlock the mobile data

I found but the apn editing function is not active
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