Hi to everyone,
my son won a LG V30 from SPRINT and
I have a problem. I have inserted
the SIM card, recognized my network,
can call and send messages, but
I can not connect to the internet
by mobile data. I can not modify the
APN. Can someone help me?
Sorry for my English I'm from Romania
That is awesome he won a Sprint phone. Sounds like the phone isn't unlocked. Are you in the US?
Hi, I'm from Romania. My phone is unlocked i use in my local network named ORANGE but i cannot use the mobile data because i cannot change APN settings. You can help me to obtain a service code or MSL code for this phone? I have all information about this phone. Thanks a lot!
I will have to check please look at our unlock policy. In order for me to give the information you will need meet the policy requirements. www.sprint.com/unlock
Good day, there is no way to get msl
code because i am in romania and i
have no information about
the previous account i know just
that this phone has been returned
to service. Thanks
Hello, my son is working in a company that provides customer care services to Sprint US. The phone earned him a bonus from the company where he worked for being the agent of the month. Checked by IMEI and has the information that he was returned to service. Other information I do not have, but I can give you IMEI or any other information on the phone, I have a Sprint Sim card, it was on the phone. Thank you!
I would like to check on the IMEI. I'm going to send you a private message to get it and the other information you have.
Hello, I am from Ukraine. You have unlocked the phone to me, but I also cannot change apn as the author of this topic, I want to solve this problem, but I can only go online via wi-fi and I cannot go through 4g because I need to enter Internet settings my operator
Are you able to find the APN in your settings? Go to: Setting>Roaming>GSM Network> Access Point Name