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LS99720a unlock outside usa

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Journeyman

LS99720a unlock outside usa

 

I bought a used LS-997 on eBay. It is locked to Sprint. The device software version is LS99720a. Can this device be unlocked? I read that with this software version is impossible. I live outside the USA, in Panama. We have GSM networks here.

11 REPLIES 11
Sprint Social Care S.M.A.R.T. Agent

Re: LS99720a unlock outside usa

I'm happy to check the unlock eligibility of the phone. Do you have a Sprint SIM for the phone?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: LS99720a unlock outside usa

The phone came without SIM. I could give you the imei on the phone.

Sprint Social Care S.M.A.R.T. Agent

Re: LS99720a unlock outside usa

Hi Jose! Since it's an Android device, it does need to have a Sprint SIM in the phone so it can receive the unlock signal over WiFi from our network.  Without a Sprint SIM, the process will not work.  

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Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
Journeyman

Re: LS99720a unlock outside usa

I will be happy to buy a sim on eBay if you assure me that it can be unlocked even outside USA. I am in Panama City, Panama. I could have the sim by next week if you confirm that the unlocked could be achieve remotely.

Sprint Social Care S.M.A.R.T. Agent

Re: LS99720a unlock outside usa

Yes.  If you can get one on eBay, we'll be happy to push the unlock signal out to the phone.  You will need to be connected to WiFi for it to work, as you're outside of the US and coverage on our network. 

The SIM card you'll want to look for are either of these two:
 

UICC SKU / UPC Code

CZ2114LWQ / 019962040849

CZ4114LWQ / 854798005125



Please see this article for more information on the steps you'll need to take to successfully unlock the device. 
SOLUTION: Sprint Hints for Successful Unlocks

____________________________________________________________________________
Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
Journeyman

Re: LS99720a unlock outside usa

I order the sim. When I get it I will ask for instructions.

Sprint Social Care S.M.A.R.T. Agent

Re: LS99720a unlock outside usa

Sounds good, Jose! We look forward to helping out!

____________________________________________________________________________
Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
Journeyman

Re: LS99720a unlock outside usa

I have the sprint sim on my hand, could you please give me instructions?

Sprint Social Care S.M.A.R.T. Agent

Re: LS99720a unlock outside usa

Hi there. We'll need the IMEI of the phone so that we can check for eligibility on the unlock. I'm going to send you a PM to get that now since we don't want that info exposed to the public. 

 



"Hail Yourself!" - Ben Kissel


Journeyman

Re: LS99720a unlock outside usa

I can confirm that the procedure worked and now my phone is unlocked.

Sprint Social Care S.M.A.R.T. Agent

Re: LS99720a unlock outside usa

That's great to hear. Thanks for checking in to let us know. Please let us know if we can assist again in the future. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
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