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OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

Sprint Social Care S.M.A.R.T. Agent

Re: OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

When i looked through our system by the IMEI, that phone came up under another account, besides your cancelled one. Do you know the name of another account it would have been on?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

The account is fully in my name

I was asked not to place my personal information in these posts. Should you PM me ?

Sprint Social Care S.M.A.R.T. Agent

Re: OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

Yes, I can send the PM. 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Highlighted
Journeyman

Re: OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

The alternate number shown after reviewing my bill is the magic box I still have. 257 xxxx

Journeyman

Re: OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

My 257 number would be the magic box. all i can figure out.

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