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OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

Journeyman

Re: OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

Great. I hate to keep bugging him. I just desperately need this done. My wifes phone hasnt worked since december 31st.

Sprint Social Care S.M.A.R.T. Agent

Re: OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

I understand the urgency. Let's make sure the phone is ready to go. for when he gets it sent. Does the phone have the Sprint SIM in it? Is it powered on and connected to WiFi?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

Yep, everythings ready. Powered on. Plugged in, connected to wifi, Sprint SIM inserted. Been on since early this morning. He's online (WILL) i am just hoping he can help me out today. if not, im screwed.

Journeyman

Re: OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

this is my wifes phone, so I have her phone at work with me and she has no home phone. That's why there's urgency.

Sprint Social Care S.M.A.R.T. Agent

Re: OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

I understand. I look forward to hearing back from you this afternoon on whether it's been done or not. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

 
Sprint Social Care S.M.A.R.T. Agent

Re: OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

There's no message included. Did you hear back?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

@RedCruzr_Sprint

Hi there. Sorry for the previous message. All i received from will was to stop messaging him, which i understand. 😳 i had messaged indicating i had brought the phone to work with me. Since he messaged me asking me not to pm him.. I have not heard back. I really need my phone to work. Can someone please help

Tags (1)
Journeyman

Re: OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

I sent anothrr message but it went to a message cannot be sent. The only message i got back was to stop pming him basically. I desperately need this lg g5 to work for my wife. 

Sprint Social Care S.M.A.R.T. Agent

Re: OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

Ok, so you said this phone was yours on your account, correct? Was the account in your name, or someone else's? If it was someone else's, please provide their name?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

The phone was in my name. All the previous info i semt was correct. Please tell me what you need amd id more than happy to sekd all info

Journeyman

Re: OTA Unlock maye by sprint rep? lg g5. Sprint told me im unlocked, but im not.

Please let me know if I should private message you all information

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