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SOLUTION: Sprint Hub has stopped working

Re: SOLUTION: Sprint Hub has stopped working

Have you only cleared the app cache or have you also cleared out the cache partition? 

 



"Hail Yourself!" - Ben Kissel


Journeyman

Re: SOLUTION: Sprint Hub has stopped working

Not sure if what you mean.  I have two buttons on the Sprint Hub storage page.  Manage space and Clear cache.

Re: SOLUTION: Sprint Hub has stopped working

There is a way to wipe the whole cache partition which may help as there may be old or temporary files that need to be removed. 

 

  • From the Home screen, tap Settings.
  • Tap the ‘General’ tab.
  • Tap Storage > Internal storage.
  • Wait for menu options to finish calculating.
  • Tap Free up space.
  • Tap Temporary files & raw files.
  • Select the following options:
    • Cached data
    • Clip tray temporary files
    • Raw files from camera
  • Tap Delete > DELETE.

 



"Hail Yourself!" - Ben Kissel


Journeyman

Re: SOLUTION: Sprint Hub has stopped working

That cleared 1.44GB.  

Re: SOLUTION: Sprint Hub has stopped working

Sounds like there was a lot of gunk hanging around in those temp files. Let us know if that helps anything. 

 



"Hail Yourself!" - Ben Kissel


Journeyman

Re: SOLUTION: Sprint Hub has stopped working

OK, will do. Thanks!

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