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Software Update: LG V40 ThinQ - Android Pie

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Journeyman

Re: Software Update: LG V40 ThinQ - Android Pie

Perhaps his update was not installed? Downloaded, but not installed? I see I looked at your screenshot not his. My bad.
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Journeyman
Journeyman

Re: Software Update: LG V40 ThinQ - Android Pie

No haha. I was just thinking my screenshot without an explanation was likely confusing. My bad.

 

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Journeyman

Re: Software Update: LG V40 ThinQ - Android Pie

If his VoLTE is not showing in settings, then his system update must have failed to finish?
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Journeyman

Re: Software Update: LG V40 ThinQ - Android Pie

Hey, can you open settings app, General, scroll to bottom, tap about, then software, to see if you are actually on version 9 ?
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Journeyman

Re: Software Update: LG V40 ThinQ - Android Pie

OK let me check

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Journeyman

Re: Software Update: LG V40 ThinQ - Android Pie

Screenshot_20200112-141733.png

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Journeyman

Re: Software Update: LG V40 ThinQ - Android Pie

I checked it said my system is up to date 😔

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Journeyman

Re: Software Update: LG V40 ThinQ - Android Pie

Well, your numbers match mine, I'm at a loss as to why your not seeing VoLTE in your settings. I posted the phone number earlier to Sprint support, ask for tech support when the automated service asks. Assume you did a restart or reboot?
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Journeyman

Re: Software Update: LG V40 ThinQ - Android Pie

Thank you yes I restarted over and over 

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Journeyman

Re: Software Update: LG V40 ThinQ - Android Pie

Ok, call tech support 888-211-4727
Let us know how you make out. I[ could help others.
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Journeyman

Re: Software Update: LG V40 ThinQ - Android Pie

Fyi volte is only supported (available) in select areas....it will not show up in others 

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Journeyman

Re: Software Update: LG V40 ThinQ - Android Pie

Shoot, I think I read that somewhere too. Completely escaped my memory. Thanks, I think support will likely confirm that.
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