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Unlock lg v40 thinq

Journeyman

Unlock lg v40 thinq

Hi, I purchased an lg v40 thinq on ebay and after I updated the software it began sending me messages about the phone being owned by sprint and to contact you guys. Could you please unlock it for me? I live in the dominican republic.

6 REPLIES 6
Sprint Employee

Hello! To have the phone unlocked, it must meet the requirements of our unlock policy: 

  • The device is SIM Unlock capable
  • The device must be or have been active on the Sprint network for a minimum of 50 days
  • Any associated Service Agreement (or any Minimum Service Term, where applicable), Installment Billing Agreement, or Lease Agreement has been fulfilled including, but not limited to, payment in full of any applicable: 1) early termination fees, 2) accelerated installment or lease payments, and/or 3) end-of-lease purchase options. Because leased devices are not owned by the user, the end of lease purchase option must be exercised and paid in full before the SIM unlock is completed.
  • The associated account is in good standing
  • The device has not been reported as lost or stolen, associated with fraudulent activity, or otherwise flagged as ineligible to be unlocked
  • If you are not the original owner of the device, you have the original owner's full name or the account number.

I can understand you purchased the device o eBay, but the Sprint account holder's name or Sprint account number is required to locate the account where the phone was active for the last time. 


Kryshna
Sprint Social Care

i also bought an lg v40 on ebay usa last year a new box packed peice ... but when it reached me here in india none of my sims work in it ..

kindly help as i am unable to use it and money is down the drain. 

i also cannot get an unlock code for the device from any unlocker as all ask me to contact sprint..

please do help in these very hard times.. 

My imei no is 

*****

my contact no is *****

daksh

Hi! Unfortunately, we cannot unlock this device. For more information you need to contact the previous owner. Please review our Policy here; Hi! Unfortunately, we cannot unlock this device. For more information you need to contact the previous owner. Please review our Policy here; http://sprint.co/2HF8FlH

I am in india and do not know any way in which i can contact the owner...

Please help me. And if any cost is to be incurred in getting this unlocked..i am willing to pay... i have no other option...

Request you to cooperate..

Thanks

Sorry. We are not able to. 

I got this phone from ebay usa. My indian sim was earlier working on it..I got an ota update and after that it says invalid sim..can u help me..

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