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V30+ lost ability to send/receive mms on wifi

Journeyman

Re: V30+ lost ability to send/receive mms on wifi

I m hearing people say it is glitch in the last update so it will have to wait for a fix 

Journeyman

Re: V30+ lost ability to send/receive mms on wifi

T y

Journeyman

Re: V30+ lost ability to send/receive mms on wifi

I also am having the same issue. Has there been any progress? It is very important for me to be able to mms over WiFi / wifi calling while at work. I have no network signal in my work office.

Journeyman

Re: V30+ lost ability to send/receive mms on wifi

Unfortunately, I've had zero progress at getting this issue resolved, even though have tried a myriad of resets and reconfigurations as recommended by Sprint.

Journeyman

Re: V30+ lost ability to send/receive mms on wifi

Thanks very much for the update I guess we're just going to have to wait until the glitch gets fixed
Journeyman

Re: V30+ lost ability to send/receive mms on wifi

I guess. Its so annoying and frustrating!

Sprint Social Care S.M.A.R.T. Agent

Re: V30+ lost ability to send/receive mms on wifi

Hey this is a known issue we are working to resolve as fast as we can.





"Is your name Wi-Fi? Because I'm feeling a connection."
Sprint Social Care S.M.A.R.T. Agent

Re: V30+ lost ability to send/receive mms on wifi

Thanks for your patience. We'll send out more updates as this gets resolved.





"Is your name Wi-Fi? Because I'm feeling a connection."
Community Manager

Re: V30+ lost ability to send/receive mms on wifi

You have to call the ticket team back if you want it resolved. Smiley Wink

 


@TTDINMONEE wrote:

I guess. Its so annoying and frustrating!


 

Community Manager

Re: V30+ lost ability to send/receive mms on wifi

PM me your number and I will get a ticket created.

 


@Lilsquee11 wrote:
Thanks very much for the update I guess we're just going to have to wait until the glitch gets fixed

 

Journeyman

Re: V30+ lost ability to send/receive mms on wifi

Have several times and sat on hold longer than should be reasonably expected

Community Manager

Re: V30+ lost ability to send/receive mms on wifi

As I told you in PM, reply with a date and time.  They will call you back at the specified time.

 


@TTDINMONEE wrote:

Have several times and sat on hold longer than should be reasonably expected


 

 

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