Hi Dat227. We should be able to help get that sorted out by resetting a few options on your account. I'll be reaching out to you in PM to get some additional info so that we can help check in on this.
Howdy cahSprintSprt. I'll be more than happy to look into this issue. From my experience resetting the voice mail can resolve this. Down side it any saved messages can be lost. In order to complete the reset I'll need a smidge more info, I sent you a PM so I can gather that info.