So i "upgraded" from the galaxy s8+ which never had issues to the LG V40 thinq and now my voicemail isn't working at all. When people call me and I dont answer it rings for an abnormal ammount of time and just drops. Or if i press the red button it drops without leaving an option to leave a voicemail. Which i NEED on my phone. Even when i dial 1 or my phone number it just hangs up doesnt even give me ANY options. I need help. I already tried restrting and updating my phone its up to date already.
Hey Cdizzle123. There are a few things we can look at behind the scenes and try to get updated with some refreshers for you. I'm going to send you a PM so I can get some account details from you to check into this further.
I am having the same issue on my LG V40 thinQ . I can't access my voicemail by dialing 1, I get a busy signal. And people cannot leave me voicemails, it just keeps ringing until eventually they get a message "the call cannot be completed as dialed"
Okay. I can reset your voicemail for you.
Please send me a private message with your phone number and account PIN.