cancel
Showing results for 
Search instead for 
Did you mean: 

Re: Magic Box Resources

Journeyman

Re: Magic Box Resources

My magicbox is not working and it’s getting really frustrating.

7 REPLIES 7
Journeyman

Re: Magic Box Resources

Hi Immahufflepuff. We will be happy to help, what is exactly happening with the device?

 


Palmira
Sprint Social Care
Journeyman

Re: Magic Box Resources

It boots up and runs everything then it’s just idle at 80%. 

Journeyman

Re: Magic Box Resources

Immahufflepuff. Please verify that the Sprint Magic Box device is properly facing and against the window as required, the device touchscreen should be facing into the building and accessible at all times. Provide us the make and model of your device along with your nearest cross streets and ZIP code.

 

 

 


Palmira
Sprint Social Care
Journeyman

Re: Magic Box Resources

It was the first Magic Box y’all went out, and it would be FM 78 and ferryboat ln 78130

Journeyman

Re: Magic Box Resources

Immahufflepuff. Please provide me the make and model of your device. Perform a Device Soft Reset, unplug the Sprint Magic Box device from its power supply, wait 2 minutes and then plug the power supply back in.

 


Palmira
Sprint Social Care
Journeyman

Re: Magic Box Resources

image.jpg

 

Journeyman

Re: Magic Box Resources

Immahufflepuff. In order to further assist you I will send you a Private Message, please reply to it as soon as you can.

 


Palmira
Sprint Social Care
Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Friday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat