I'm currently using an iPhone 7. For the past week, I've been unable to receive messages from one specific Android phone. However, I can still successfully send messages to this number, and I can receive messages from this phone in an mms groupchat (but not a direct conversation). I've checked that I haven't blocked this number, I have mms enabled, and I've tried resetting carrier setting. What can I do?
Hey! Do you have knowledge if when the other person send you the text message, the "seen" notification appears? Is you device software up to date? Have you tried creating another contact with the same phone number just in case?
also is the other persons phone an apple device as well or android?
Since when you've been experiencing these issues? Have you been able to receive text from this person before? Do you know if the other person has restarted the device?
I began experiencing this issue a week ago. The other person restarted their device. I have been successfully receiving messages from them for quite a long time now, this problem is new.
I am unable to remove the SIM card, but I have restarted the phone several time. I am wondering why I can receive group messages from this number, but not individual messages?
Let's try these steps as a work around mmk2327: