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HTC EVO cannot send or recieve picture mail.

11 REPLIES
Journeyman

HTC EVO cannot send or recieve picture mail.

I'm having the same problem. Have they been able to help you yet?

Wizard

HTC EVO cannot send or recieve picture mail.

CATWMN75 wrote:

I recieved a picture mail two days ago that still says downloading, the one I sent back has a little grayed out clock next to the photo I am trying to send..

Can you please try and delete both of these and then try to send a picturemail message to someone?

Journeyman

Re: HTC EVO cannot send or recieve picture mail.

I have made sure Wifi is off and I have NEVER used Wifi on the phone. I just wish I could figure out what is going on.. :-(

Re: HTC EVO cannot send or recieve picture mail.

Did you verify to make sure WIFI was disabled?

Journeyman

HTC EVO cannot send or recieve picture mail.

I recieved a picture mail two days ago that still says downloading, the one I sent back has a little grayed out clock next to the photo I am trying to send..

Wizard

HTC EVO cannot send or recieve picture mail.

What happens when you try to text a picture to a phone number or email address?  Does it appear to go out and be sent?  Do you get an error message?

Journeyman

HTC EVO cannot send or recieve picture mail.

Yes, that works fine, and the hotspot works too as it is the only internet in our home.

Wizard

HTC EVO cannot send or recieve picture mail.

I understand - how about the internet on the device? Are you able to access a webpage and surf the internet on the device? Thanks!

Journeyman

HTC EVO cannot send or recieve picture mail.

Oh and I do have the latest update, that was when all of this started... :-(

Journeyman

HTC EVO cannot send or recieve picture mail.

Ok, I updated profile and made sure i was connected to mobile network. It still will not send or recieve picture messages. Any other suggestions?? I have tried to reboot the phone as well to no avail.