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I can receive texts but can't send, and Sprint can't help. Can you?

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Journeyman

I can receive texts but can't send, and Sprint can't help. Can you?

Hello,

I have a Treo 800w. Never had a problem till yesterday, when suddenly could not send texts. But I can receive. I called Sprint, tried the ##3282# update thing, but it didn't help. Nothing did. Sprint repair store recommends hard reset, but they say it does not guarantee it will correct the problem. Any other possible solutions before trying a hard reset?

Thank you

1 REPLY 1
Master

Re: I can receive texts but can't send, and Sprint can't help. Can you?

May be memory issue on the phone. try deleting text messages,emails and other 3rdpty apps that you dont want to be on the phone.do a soft reset(powercycle the phone) Try  test by MANUALLY dialing a 10 digit MDN in the TO: field and send text message. If deleted text messages are coming  back to the phone after soft reset,  then possible  solution would be hard reset.

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