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Not receiving SMS because of running LauncherPro?

Journeyman

Not receiving SMS because of running LauncherPro?

I live in Nashville, TN (37211). I can send them fine, but haven't received a text message in about a week. I've contacted Sprint a few times and have been told they can't help because I'm running third party software (LauncherPro). After doing everything I know, I'm fairly convinced it's a problem on Sprint's end. Thinking of heading down to the Geek Squad. Anyone know of any fixes? Thanks!

3 REPLIES 3
Wizard

Re: Not receiving SMS because of running LauncherPro?

I've branched this post off of the "Chicago Text Messaging Delays" thread (http://community.sprint.com/baw/message/237552#237552) as this question doesn't really pertain to the Chicago discussion and will have better visibility this way.

Journeyman

Re: Not receiving SMS because of running LauncherPro?

Thanks ClaudiPo,

Good news! I've resolved the issue. It seems I needed to go into update my "PRL" and/or "Profile" but for some reason, couldn't do it through LauncherPro. I updated the software to the current HTC version, updated the PRL and Proflile. It took some time, but it's been working ever since.

Wizard

Re: Not receiving SMS because of running LauncherPro?

Glad to hear, and thanks for posting the solution for other folks to see in case they find themselves in a similar situation and come here for help!

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