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Text cost?

11 REPLIES
Master

Re: Text cost?

http://community.sprint.com/baw/message/210499#210499

Regardless of whether you're on Sprint or Nextel, text messages sent to and received from CANADA are covered by your plan if it has text messaging included or by a separate messaging plan add-on if you have it (e.g., 300, 1000 or unlimited messages).  If you only have a pool of text messages to play with each month, then the messages will come out of that pool.  If you go over, you pay $.20 just like for any domestic or international text. Look at these texts just like any other texts you send within the U.S.  If you have a plan that includes unlimited messaging, you can send as many texts to Canada as you like.

Journeyman

Re: Text cost?

Canada by almost all other carriers is considered "domestic" since it uses the North American Numbering Plan.

Why does Sprint charge "International" rates to send a message there - I mean, I get how governments legally recognize that it is in fact a different country HAHAHAHA, but I dont understand how almost all telecom companies see it as domestic except Sprint.

Secondly, WHY do we even get charged INCOMING INTERNATIONAL message rates at all? Are we to email, or call our friends and ask them to stop? Thats cost prohibitive as well. I dont think incoming texts should be charged to the receiver at all in the case of international. At least include incoming international in our rate plan, or block it completely.

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Journeyman

Re: Text cost?

Good Evening,

In reference to your Unlimited Text Message Plan on the account, regardless if your are within the Sprint Network if you send that Text Message out to an International Number, you will be charged for that International Text Message. You can add the Unlimited Text Message Plan to the Account for an additional $20.00 per month but the International Messages are not included and will be an additional $0.20 per message.

I hope this was able to shine some light on your question.

Great Day & My Pleasure....

Wizard

Re: Text cost?

I believe unlimited text message is US only  and does not include Canada.

To be sure, I recommend sending an e-mail to the International CS team by filling out this form - http://sprintworldwide.custhelp.com/cgi-bin/sprintworldwide.cfg/php/enduser/ask.php.

Journeyman

Re: Text cost?

If I am in the US on the regular Sprint network, with an 'unlimited text' plan, does the "20 cents per message in/out" apply if I send to a Canadian cellular number?

Journeyman

Re: Text cost?

there is a way to block texting from the website, actually.

i learned it from this neat little guy i found on the coverage maps page.

http://support.sprint.com/sprinthelp/help.html?helpID=301

pretty sweet guide to using the website to do things.

Journeyman

Re: Text cost?

You can learn all about Sprint texting at this URL:

http://sprint.com/text

and you can block all texting to your account by calling *2 and requesting it.

Journeyman

Re: Text cost?

Is there a way to set the account to not accept any inbound text messages? I see a spot to set "up to 50" listings to block, but we don't want any text at all. Why should we pay for something we did'nt ask for?

Journeyman

Re: Text cost?

<DIV>It is also $.20 per text sent or recieved.</DIV>

Re: Text cost?

And the cost for international text messaging is????