I've been looking to an answer to this texting to Canada question and I like your answer, but I've seen conflicting answers on the site. Is there a page on the site you can point me to that states texting to Canada is covered in a domestic texting plan?
This was added to all the relevant Support articles. Somehow the "International Texting from the U.S." page was missed but they're looking into that now.
The exact verbiage is:
"Note: International text messaging is charged at $0.20/message. However, text messages sent to or received from a Canadian number are charged at the same rate as domestic messages, according to your rate plan or messaging add-on."
Ok. So what you are saying is, an example...if you have unlimited texting message, sending/recieving texts messages to a Canadian phone number would be included in my unlimited text message plan? There would be no additional charge, correct?
I know this is beating a dead horse -but I wanted to be clear. I just called a Sprint store about 10 min ago & they told me that it would not be covered?
I can only repeat what I was told by the Marketing expert for international texting. I do believe that the rep at the Store wasn't aware of the exception. We updated information on this on sprint.com, and it was also updated in the knowledgement system that the Care reps use, which now says:
If I am texting my husband (we both have sprint) and he is in Canada, and we have unlimited mobile to mobile texting, there is no additional charge, correct?