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Sprint Text Short Codes

Sprint uses a few different 4-digit short codes for free messages and self-service account management. Below is a list of some of the short codes, I will try and keep this updated as new codes are added/removed for use.

1311 - Usage and Upgrade Eligibility

This short code allows you to request your upgrade eligibility and current usage information (minutes, text and data). Text UPGRADE or USAGE.

3223 - Sprint Account Alerts

This is educational info about your new device from Sprint.

7726 - Report Spam Text Messages

Sprint is conducting a trial with a new system that gives employees and customers with CDMA devices the ability to report SPAM text messages received. Forward any text messages perceived to be SPAM to shortcode 7726 (SPAM) to report it as SPAM.

8353 - Text to Landline

Used for notifications about message delivery when texting a landline phone number that does not support SMS messaging. Either a successful or an unsuccessful message will be sent to your phone depending on the outcome.

8757 - Sprint Drive First

Used for the Sprint Drive First Android Application. These messages are normally hidden and intercepted by the device behind the scenes to signal the phone to communicate with the Drive First app.

9000 - Picture Mail

This is the short code used for picture messages on older or simpler phones that do not support full MMS.

9016 - Visual Voicemail

Used for visual voicemail notifications. These messages are normally hidden and intercepted by the device behind the scenes to signal the phone to download new voicemail messages.

9099 - Sprint Free Msg

This code is the default used by Sprint to communicate information about an account.

9230 - Text Errors

This short code is used for information messages when there is an error with a sent text message. An example: "The short code you are attempting to use has expired, and is no longer a valid short code. Msg ####"

9999 - Block Text

This code allows you to block/unblock text messaging to specific numbers. You can text HELP to get a full list of commands. LIST will give you a list of currently blocked numbers. BLOCK (then the number) or UNBLOCK will allow you to add/remove numbers from your block list.

This document was generated from the following discussion: Sprint Text Short Codes

Last updated 1/23/2012 to add 3223 short code

Version History
Revision #:
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Last update:
‎09-07-2011 02:18 PM
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Comments
wingland

Great idea!  I've converted your discussion thread (which will get buried in the noise) into a Wiki-style Document in our space.  That's where we talk about SMS, Text Messages and more.  Thank you for taking this on!

Levi4u

7726 - Report Spam Text Messages

Sprint is conducting a trial with a new system that gives employees and customers with CDMA devices the ability to report SPAM text messages received.

Forward any text messages perceived to be SPAM to shortcode 7726 (SPAM) to report it as SPAM.

halcyoncmdr123

Thank you Will. Wasn't sure which way to make the post to keep it easily available.

AngieInConroe

How nice to have these codes...I have pasted them into a Word doc. and now will be able to use these codes when there is a need...thank you Sprint...

GodschildNicole

Thanks!! Now I will know what codes they are for!!

SMACKIE333

How do I unblock short text messaging? My account info says no text messaging is blocked? I don't understand.

halcyoncmdr123

How do I unblock short text messaging? My account info says no text messaging is blocked? I don't understand.


Customer service has access to the short code messaging blocks. The self-service tools are meant more for specific numbers, not an overall block.

kozydawg

1311 does NOT work. States invalid destination

WIFEOVOX

If you look for this document "Block or allow text messages from your phone" (it is not in thecommunity section)  there is a great chart that has all the codes that you can use with your phone. This is the page link as well.

http://support.sprint.com/support/article/Block_or_allow_text_messages_from_your_phone/case-cx832318...

MyronJ276

There is no option on a Motorola Photon to forward a text message.  Cannot report spam.

christinaclayto

Hello. How do you find out what numbers you have block on your device?

takeouup

I received a sprint free message the other day with the code 4242 and a link. I searched online and I have found nothing about a message with the code 4242. The message it's self seemed odd because it ask if I want Spanish text and I have never receive a sprint message like it. The message read, "Sprint Free message 4242: We have 5 questions about your Sprint store visit Reply"e" for English,"s" para Espanol, "Stop" to quit or go to Feedback.sprint.com/5a469a02". Is it a legitimate sprint message?

obadiah_53

If you recently had service done at one of the corporate stores they are asking you to complete a survey of the service.

takeouup

That is the thing, I haven't been to a store in months and last time I was, a few days later I had an over the phone survey. I have received other odd mms and txt messages from numbers from out of state and numbers messaging me asking who I was and saying I had text them, with no records on my phone of sending any messages. Also I have notice sometimes at night when I have my phone just sitting for a while and I pick it up the GPS satellite symbol is there and then quickly disappears. I have all the location settings off/set to 911 only.

twicebaked

What about code 9407? I just received 2 texts two days ago from this one.  The first said , "Hi, this is Sprint. We'll text you shortly regarding your call to Sprint Care, pleae reply! (all survey texts are FREE, reply "STOP" to quit)".  The second said, "Q1. How satified are you with the overall handling of your call by Kristofer on a scale of 5 (very satisfied) to 1 (very dissatisfied)?  I have 3 phones on my account and no one called Sprint Care or has even done a Sprint chat in over 2 months.  The last chat was in March with Kyle not Kristofer. 

I think this is either a mistake (sent to the wrong number) or some type of spam text.  I think Sprint should check this number out and I'm going to forward them to 7726 (SPAM).

ZZTALONbus

Just happened to me today too, from 9407 as well. Made me wonder if someone had called trying to get info on my account....

Reamer745

Thank you

773-531-1771

Can anyone tell me where texts from 9343 are from?

jeim24

Does anyone use the target 827438 and does it work?

aaustin62

does anyone know what short code 7626 is?