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Can't install Sierra 598 on Win XP Pro

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Journeyman

Can't install Sierra 598 on Win XP Pro

Need help installing a Sierra USB 598 Broadband card on laptop with Win XP Professional.  Card worked OK on other Win XP computer...get message during installation: 

Can't create output file:\c\docume~1\profile name~\local~1|temp\wzeo.temp\windows\system32\mfc80.dll.ale

Thank you in advance!

4 REPLIES 4
Journeyman

Re: Can't install Sierra 598 on Win XP Pro

Do you have Admin rights on the machine?

Journeyman

Re: Can't install Sierra 598 on Win XP Pro

Yes, but someone had the machine before me and messed it up...can't even install SP-3!!!

Journeyman

Re: Can't install Sierra 598 on Win XP Pro

Do you get the error when the Sprint Smart View is trying to install or the actual drivers for the device?

If its for the Sprint Connection Software, you can bypass and just use your manage connections section of control panel and just click on the icon that says 3G.

This is sort of beneficial anyway as the Sprint Smartview has coding that will kick you off network if youre 'idle" too long to free up tower resources for other users.

Essentially that specific file is a driver that allows Sprint SmartView to work, you can alwasy download it directly from here:

http://driveragent.com/b2/archive/22284/200-0-1157?q=mfc80.dll.ale

then just save it in the same root menu you already posted, open up and save the file directly to the win32 folder or whatever path you pasted above, you can save it to your destop, then find the root file it needs to be saved in, open it up, then drag it over from the desktop, then run you setup again.  Then if you have the same error with a different file name, go back to the site above and search for that file name only, the lin kabove searched for the file names: mfc80dll.ale .

Let me know if this helps.

Journeyman

Re: Can't install Sierra 598 on Win XP Pro

Thank you for your help.  It turns out that  someone had installed a Cisco Router that was blocking the installation...all is well now.

Jaydub

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