I hope this issue is resolved by now - The device needs to be reset.
You can always get instant help by using the CHAT icon. The CHAT link does not show up when you are in Communities or Forums - Go to the top of the page click on My Sprint>>My Account Wait for about 45 seconds and you should see the CHAT button appear next to your login name. If it doesn’t appear click on See My Bill and wait a few seconds. Click on the CHAT button for someone to verify your account information and gain access to your account. You can also dial *2 from your handset.
Larry ~ OKIESTRO
i bought a new sprint overdrivepro to replace my overdrive that broke on me. i activated it on my sprint account but its still saying : Device Activation Required See Alerts page at http://overdrivepro for more info.
but i cannot go there... and when i turn it on the trys to go through hands free activation but it fails and says the above ^
If anyone knows whats goin on, it would help alot thanks