We purchased 7 new broadband cards. They all came with the latest version of the Smart View software. The Sierra 250U's worked fine, but Windows 7 shows a driver error for the Franlkin U600's. Has anyone else seen this problem? Is there driver download to solve this?
Sprint SmartView for Windows® 7, Vista & XP
Download this software to create a high-speed Internet connection for your computer anywhere on the Sprint 3G or 4G network with your Mobile Broadband Device.
Sprint SmartView features:
Software Version: 2.50.0038.0
OS Supported: Windows XP (32 bit), Windows Vista (32 and 64 bit), and Windows 7 (32 and 64 bit)
PLEASE NOTE: This software is not compatible with NMEA Ports for Windows Vista 64-bit users.
From what we know, Sprint Smartview or SSV should be compatible with Windows 7 both 32 and 64bit. I would uninstall whichever version came with your aircards, and download from www.sprint.com/downloads this latest version. Do not reconnect the device until the new version has been installed.
I first installed the latest software before plugging in the device. The smart view does not see the device. In Win7 device manager, there is an exclamation. I selected update drivers, which failed. I will have try to remote in to the machine and then manually select where the drivers are, but I do notice there is only a Vista folder under drivers in the Smart View program folder.