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U301 USB Device having unstable performance

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Journeyman

U301 USB Device having unstable performance

Hi, Wondering if anyone else has seen the SmartView software freezing up, crashing and generating error messages on your computers log?  I contacted Sprint and will see what they suggest - they are usually quite good.  I am not sure if I have a lemon USB device or if this is just not the device for me.  When working over the past 5 months, I typically get 10-15 minutes of use before it crashes and I need to restart the software.  It has not been useful for a home/mobile internet for me.  Any others with similar experiences or advice on how to fix it?  I would prefer to resolve versus cancel but may not have a choice.

Thanks.

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