Showing results for 
Search instead for 
Did you mean: 

U301 USB Device having unstable performance


U301 USB Device having unstable performance

Hi, Wondering if anyone else has seen the SmartView software freezing up, crashing and generating error messages on your computers log?  I contacted Sprint and will see what they suggest - they are usually quite good.  I am not sure if I have a lemon USB device or if this is just not the device for me.  When working over the past 5 months, I typically get 10-15 minutes of use before it crashes and I need to restart the software.  It has not been useful for a home/mobile internet for me.  Any others with similar experiences or advice on how to fix it?  I would prefer to resolve versus cancel but may not have a choice.


Tags (3)
Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat