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U301 WiMax card hangs on Mac

Journeyman

U301 WiMax card hangs on Mac

About once a day I, my wireless connection hangs. Running dmesg gives the following errors:

Jul 19 17:54:16 184-225-125-44 kernel[0]: dlil_output: output error retval = 37

Jul 19 17:54:18 184-225-125-44 kernel[0]: USBF: 1101.802        AppleUSBEHCI[0x4492800]::Found a transaction past the completion deadline on bus 0x24, timing out! (Addr: 4, EP: 4)

The only thing I have discovered that fixes this is to unplug the modem, kill the sprint manager software and then restart it and reconnect.

Is there a known fix for this problem? It is kind of annoying to have to do this. It happens about once a day and I am online for my two hour commute.

My Mac Air:

Model Name:          MacBook Air

  Model Identifier:          MacBookAir2,1

  Processor Name:          Intel Core 2 Duo

  Processor Speed:          1.86 GHz

  Number Of Processors:          1

  Total Number Of Cores:          2

  L2 Cache:          6 MB

  Memory:          2 GB

  Bus Speed:          1.07 GHz

  Boot ROM Version:          MBA21.0075.B03

  SMC Version (system):          1.34f8

System Software Overview:

  System Version:          Mac OS X 10.5.8 (9L31a)

  Kernel Version:          Darwin 9.8.0

  Boot Volume:          Macintosh HD

  Boot Mode:          Normal

I am using the Sprint U301, here is the hardware info for it:

Device Name:CMOTECH CDMA Technologies

Manufacturer:Franklin Wireless

Modem Model:FW301DOWMX

Revision:301SPR07

Firmware Version:301SPR07

Hardware Version:0.5

Tags (3)
3 REPLIES 3
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Wizard

Re: U301 WiMax card hangs on Mac

NoeValleyJim,

I appoligize for the issues you have been having with the U301 air card. We do not have any reported known issues with the problem. Can you tell me what version of Sprint Smart View software you are using on your MBA? You can retrieve that information at the top of the  Sprint Smart View window Help- About Sprint Smartview-Version.

-Lindsay

Journeyman

Re: U301 WiMax card hangs on Mac

Thanks for the prompt reply!

2.50.0097.0

When I check for an upgrade, it says that no upgrade is available.

Journeyman

Re: U301 WiMax card hangs on Mac

I don't understand what you want me to do. When I click on that link, I get the same exact zip file that I used to install Sprint Manager in the first place. How do I install just the device drivers?

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