I need my pixel 3a xl unlocked. I spoke with customer service for like 2 hours the other day but they were not helpful. Please advise how I get this unlocked. Thanks!
Howdy Therafescv. I'll be more than happy to look into getting this phone unlocked for you. The Pixels are a smidge tricky, and have to go to a specail team for unlock. I sent you a PM so I can gather some info.
I am in same boat. Spoke with multiple customer care reps several times, they said device was unlocked but pixel says device is still locked. Please help.
Hi there praneeth900 ! Was the unlock for domestic or international usage? Also, we'd like to let you know that even if a different carrier activates a Sprint device on its network, we do not make any guarantees as to how a Sprint device will perform on another carrier's network or that any or all device features or functions will be fully or partially operational.
Did you already try inserting the SIM card on the device?
It was unlocked for domestic and international use. I am trying to use the phone with the international SIM and also tried out with domestic SIM's to make sure it's not a carrier issue. As soon as I insert SIM, it gives me a message saying "Please reach to carrier to unlock phone". Under developer options, "OEM unlocking" is also disabled saying this option is not available for carrier locked phones.
Yes, thanks! We're aware of that process, however, we need to set the right expectations and confirm that previous steps have been exhausted. In all cases, let's access your information to continue assisting you. I'll do everything on my end to help. Please send us a Private Message as soon as you have a chance.