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Moto z2 force - phone ap gone

Journeyman

Moto z2 force - phone ap gone

My phone is about 8 months old.  Yesterday the phone app at the bottom left hand of the screen vanished - I was not updating or otherwise installing anything on the phone.   It still shows up as a default app under settings, but I cannot get it back on my front screen, and can only make calls by asking google to do so, which I hate.  Does anyone have any idea how to get the phone app back? 

3 REPLIES 3
Sprint Social Care S.M.A.R.T. Agent

Re: Moto z2 force - phone ap gone

That would be very weird! What does it do when you go into the Apps menu, and try to move it to home screen?

Journeyman

Re: Moto z2 force - phone ap gone

Resolved - after doing a reset (not simply turning on and off) I was able to finally move the phone app from the app menu to the front page again.
Sprint Social Care S.M.A.R.T. Agent

Re: Moto z2 force - phone ap gone

Excellent! Let us know if there is anything we can assist with in the future. 

 


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