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Motorola One Action XT2013-4

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Journeyman

Re: Motorola One Action XT2013-4

once they use the IMEI number and phone info their system suggests category B sim card part number 760492035279 and I already have 3 of those.

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Sprint Social Care

Re: Motorola One Action XT2013-4

Hey, were the Telesales Team able to assist you with the information you need? 

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Journeyman

Re: Motorola One Action XT2013-4

I need a SIM card that works with Motorola One Action XT2013-4.

I have received 6 sims ( you can check my message above for more details) but none work with this phone to get activated. It works fine with Verizon and it says compatible with Sprint but no luck on getting the correct Sim. Help!!!!!!!!!

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Sprint Social Care

Re: Motorola One Action XT2013-4

Let me look into this. 

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Sprint Social Care

Re: Motorola One Action XT2013-4

I'm going to send you a private message for more information. 

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Journeyman

Re: Motorola One Action XT2013-4

did you receive my reply?

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Sprint Social Care

Re: Motorola One Action XT2013-4

Yes I did! I'm on it now. 

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Journeyman

Re: Motorola One Action XT2013-4

Can I get this same private message with perhaps some step by step way to get this done. Been waiting for months here for a reply....

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Sprint Social Care

Re: Motorola One Action XT2013-4

Are you having the same issue? If yes, did you contact our Telesales dept. to have the SIM ordered? 

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Journeyman

Re: Motorola One Action XT2013-4

you have to private message me again as it reached the max. 

btw, I have tried all the sims and system says: 

IMEI/MEID and SIM incompatible

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Sprint Social Care

Re: Motorola One Action XT2013-4

Follow the below steps to find the SIM card number:

1. Settings > About > Phone Info > Status > IMEI information.

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Journeyman

Re: Motorola One Action XT2013-4

This is what Moto One Action has:

1. Settings > About Phone > Sim Status and IMEI information.

The current status is under Verizon

and I have already provided you the IMEI number

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