Need help changing PLBL bit to SPCS

[sshcc2k5]

Hi

I have a pair of Sprint phones that have previously been used on a Sprint MVNO, Tello. I now need to have the PLBL bit set back to SPCS for use on the Sprint postpaid network. Tello claims that they are unable to do this and that I need to contact Sprint tier 2 technical support. Well I spent about an hour on the phone this morning getting ping-ponged among and between various Sprint customer service agents, none of whom (even the supposedly very technical ones) seemed to now what I was talking about. Can someone (who knows what I'm talking about) please reach out to me to get these phones ready to activate on Sprint postpaid?

Thanks

[InstaAnn_Sprint]

Hi sshcc2k5! I need to gather a little more info from you so I can reach out to our Tech Team to see what can be done.

[InstaAnn_Sprint]

I am sending you a private message now.

[marcusehardy]

Me too

[RedCruzr_Sprint]

@marcusehardy, are you also looking to change the ownership code of your phone? You can send me a private message with the IMEI of the phone, when you're ready.

[ALong]

I have the same problem!

[Megntron_Sprint]

Send me a PM with the IMEI of your phone so I can take a look at getting this provisioned back to Sprint. 

[Hashsw]

I'm having the same issue, can anyone help me?

[RedCruzr_Sprint]

@Hashsw, I've received your PM also. I'll be reaching out through the PM.

[ericstevenbell]

I need help as well.  Thanks in advance!

[HELPeR_Sprint]

Hi EricStevenBell!  Can you send me a Private Message with the IMEI of that phone? I'll be happy to take a look at this for you. 

[Syriel]

@RedCruzr_Sprint are you still able to assist with PLBL issues?