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OnePlus 8 Connectivity issues

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Journeyman

OnePlus 8 Connectivity issues

After 10.5.21 I lost my 5G Connectivity again I now am only able to access LTE about sick of this phone can sprint come up with some kind of solution for us OnePlus 8 users unlock our phones instead of keeping us on this garbage. Your updates have fixed nothing and created more connectivity issues. It's been 6 months these phones have had problems please do something. 

7 REPLIES 7
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GrandMaster

are you not able to get any data across 4G?

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I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
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Well after getting 250/down and 50/up and using a 5G phone in a capable area I'm pretty dissatisfied with the new numbers that LTE provides, 25/down 5/up...

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Journeyman

And it's not anywhere near as stable as my 5G was. Dropped calls, slow data or no data, and missed texts coming in hours later. 

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you physically went in and changed it to just CDMA/LTE correct. and not automatic or anything that mentions 5G?

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I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
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Yes sir. I have tried every option. My VoLTe isn't working either so I'm unable to roam onto Tmboiles network and take advantage of the 5G in my area. 

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Update your profile.

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Also toggle VoLTE.  PM your phone number and I can reprovision VoLTE.

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