cancel
Showing results for 
Search instead for 
Did you mean: 

Pixel 3 Not Compatible with Sprint Visual Voicemail?

Sprint Social Care S.M.A.R.T. Agent

Re: Pixel 3 Not Compatible with Sprint Visual Voicemail?

We haven't heard back just yet. 

Community Manager

Re: Pixel 3 Not Compatible with Sprint Visual Voicemail?

I just got back from vacation and still catching up.  Last I heard our vendor was checking behavior on the backend.

 


@Luis71 wrote:

Just checking back on what the results of the meeting were. My voicemail app is still not working.


 

 

Journeyman

Re: Pixel 3 Not Compatible with Sprint Visual Voicemail?

Any update on this?

Community Manager

Re: Pixel 3 Not Compatible with Sprint Visual Voicemail?

Thanks for the reminder.  I have not heard anything back from the fix agents, let me reach out and I will report back.

 


@acebel wrote:

Any update on this?


 

Journeyman

Re: Pixel 3 Not Compatible with Sprint Visual Voicemail?

I hope you know your assistance is very much appreciated @Em_Will_I_Am 

Community Manager

Re: Pixel 3 Not Compatible with Sprint Visual Voicemail?

Thanks @billy0678 , but I dropped the ball on this one and should have followed up with those guys sooner.  Totally, slipped my mind and my bad on that.  Especially as a fellow Pixel 3 owner.

 


@billy0678 wrote:

I hope you know your assistance is very much appreciated @Em_Will_I_Am 


 

Journeyman

Re: Pixel 3 Not Compatible with Sprint Visual Voicemail?

It's cool! I appreciate your help too.

Community Manager

Re: Pixel 3 Not Compatible with Sprint Visual Voicemail?

Quick update peeps...I was able to convince the powers to be to get a Jira ticket open and add more folks to investigate.  Standby...

Journeyman

Re: Pixel 3 Not Compatible with Sprint Visual Voicemail?

@Em_Will_I_Am Thank you!
Journeyman

Re: Pixel 3 Not Compatible with Sprint Visual Voicemail?

The update to Android 10 today does not appear to fix this issue.
Highlighted
Community Manager

Re: Pixel 3 Not Compatible with Sprint Visual Voicemail?

Can someone post a screenshot for me?  I need to forward it and attach to the ticket.  Press and hold the Visual Voicemail icon - tap App Info - tap Permissions and take a screenshot of the next screen.  Post it here or DM it to me.  Thanks in advance.

Journeyman

Re: Pixel 3 Not Compatible with Sprint Visual Voicemail?

Screenshot_20190905-165040.png

 

Screenshot_20190905-165057.png

 

Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Friday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat