Screen shots will only show a 3G or Roaming symbol. I'll PM that person my number, but if Sprint is planning on fixing this one number at a time that's not really sustainable.
Can you please stop with that already. The problem is much more widespread than you think. When I first started this thread, you guys said that no one else is experiencing this problem and that it was my defective device. Months later, with no resolution still, this thread keeps growing. I also see posts all over the place with the same complaints, plus the countless others who just don't post anywhere and live with Sprints poor quality network. So please, keep those types of comments out of here and maybe try to find a solution instead.
I assure you riyatch, I'm not trying to down play the issue or the necessity for a resolution. Our higher level tech support is working on this issue.
Just discovered this thread. I am having exactly the same issues the others described. This is on an LG V30+ in the St. Louis area. I'll PM you my information. Would love to get some insight on this.
We are still working on getting this issue resolved. Thanks everyone for your patience. We'll let you know when it's resolved.
I actually don't think it's a Sprint problem to be honest. There are many threads out there on multiple carriers / multiple pixel models having the issue and nobody seems to know a fix that works.
Such as this one: