Ok did both things that you advised again. currently have LTE. This seems to normally fix for a few days or until i go into an area with poor lte and it drops to 3g. I have never seen my phone switch back to LTE once dropping to 3g.
I tried the trouble shooting you presented and I appreciate your assistance but my phone reverted back to being stuck on 3g again. Just so you know. I have done the trouble shooting steps multiple times.
Not sure what it is because it holds lte nicely for a day or two then drops down to 3g and will not go back to lte. Once it drops to 3g it just stays that way.
I am travelling in the same areas too. Nothing out of the ordinary. This is repeatedly happening and it's driving me nuts. Please help. Thank you
Mine as well is in the same boat.
I thought all would be well, as all weekend I had a nice LTE signal. However, in my commute to work this morning, I am now sitting at my desk at work with a worthless 3G connection.
I just updated device configuration and am now back on LTE again. This is very irritating.
Update for anyone following this problem. I have been getting PM's from 3 different reps now all saying they are waiting for a response from tech department. Still no solution.