So I purchased 2 Pixel 3XLs through Best Buy and have paid them off so that I could request a Carrier Unlock. I spoke to someone the other day and requested the Unlock codes on all my devices. I had a Galaxy S9 on my account that successfully unlocked but my 2 Pixel 3XLs are still SIM locked. I called again today and the gentleman on the phone said that my phones are unlocked.
I have looked online to see if there is anything I can do to ensure that it has been done but the only thing I saw from Sprint is pressing ##72786## which does absolutely nothing on my phone. I have Updated PRLs and Device Config as well as restarted my phone to no avail. When I go into Developer Options, the OEM Unlocking option is still Grayed out.
Is there anything I can do to ensure I get the SIM unlock going ASAP?