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Pixel 4 XL Sim/eSim

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Journeyman

Pixel 4 XL Sim/eSim

Hi, does anyone know if eSIM will be supported by Sprint or either the Pixel 4 or 4 XL? If not, I have a Pixel 2 XL and was curious if I could swap the sim out, I searched Google and Sprint's page for info but no luck.  Thanks.

6 REPLIES 6
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Wizard

Hello Yeahitsmeagain. The esim will be supported with the Pixel 4XL. The phone will not come with a physical sim. 

 


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Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
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Journeyman

This is an interesting question.
 
I recently bought a Pixel 4 from Sprint and when I moved the SIM card from the old phone to the new phone, it wouldn't work.
 
Two hours with Sprint support couldn't fix it.  Then I found out about eSIM and that explained why the the new phone had a SIM number associated with it even though there was no SIM card.
 
I was able to activate the new phone from the phone itself, by doing Settings > Network & Internet > Mobile Network and then it was pretty self explanatory from then on. I had to log in to my account, then it activated on its own.
 
Don't waste hours trying to activate your new phone the way I did.  Simply switch on the new phone, do what I say above, and you are ready to go.
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Hey BMG4ME I just created an account to reply to this comment and say thank you! I spent a day on the phone trying to get it working, then I visited a sprint store and they were confused too!

 

Going by your guide, I had it set up in 2 minutes and everything is working perfectly, thank you so much!

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That makes me so happy to read this. I am glad that I shared my experience. Hopefully it will enable others to save time before they go through the pain that you and I did!
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OMG, I also signed up for an account just to thank you! I spent months without a phone because I couldn't get ahold of customer service during business hours... and today when I did, the chat conversation was getting me NOWHERE! An hour or so in, I came across this message... and got the phone working in under 5 minutes! You saved me! You saved me hours of agony and probably the cost of a IRL SIM card. 🙏🏻

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Journeyman

Thanks for letting me know. I'm so happy it helped.

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