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Swap device - Pixel 3XL

Journeyman

Swap device - Pixel 3XL

Can someone help me to do a swap a device in my account.

I have Nexus 6 now - I want to change it to Pixel 3 XL with esim.

I tried using Pixel phone, it did not work.

Tried online with activate device option - but says imei is not valid.

 

1 REPLY 1
GrandMaster

Re: Swap device - Pixel 3XL

did you purchase the 3XL from Sprint or elsewhere?

 

 

if elsewhere then you will need to have it added into Sprints database. one of the agents in here can assist with this.

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