I called the many times to unlock my essential phone but never successful. In Sprint system, it is unlocked. But when I insert another sim card is still locked to Sprint.
Hello Yao42901. I will be more than happy to assist you. Do you have a Sprint sim card? If so place it in the phone and complete the UICC unlock. Let me know if the device unlocks for you.
Ok. That might be the issue. With the phone being active on the Sprint network it will re-lock to Sprint, after being unlocked. This is a common practice with cell carriers. May I ask why you're needing the device unlocked?
International. But I also want to fully unlocked international and domestic, in case I may use it as backup phone for my child later. Please help to unlock
I would be more than happy to check it, but when the devices are activated they are usually unlocked. In most cases they will re-lock back to Sprint. Send me a PM with the IMEI. I will check to see how it is unlocked.
Thank you. I did get that. The device is unlocked, but since it is active it shows when you try to use another SIM it registers that it is a phone active with another carrier. It should work once you are international.
Not really. I have at&t and China SIM card. When I insert, both show invalid sim.
I believe need to unlock again.
I called many times, sprint even said going to process unlock again. But still the same