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Unlock essential phone

Re: Unlock essential phone

I am not sure why the other carriers SIM won't work. I am showing this device as completely unlocked. I even ran it through ATTs checker, and it comes up good to use. 

Journeyman

Re: Unlock essential phone

What can I do then?

I cannot use it with other carriers or international.1

Journeyman

Re: Unlock essential phone

Do you think I need to swap back and see what Sprint can do?

Re: Unlock essential phone

Some phones work with some carriers, and some don't. Even if they are the same phones. The phone you are trying to use is unlocked. We can't make it work on another carrier. 

Journeyman

Re: Unlock essential phone

That does not make sense. Essential phone supposed to work any carrier. I believe still Sprint problem.

Journeyman

Re: Unlock essential phone

Sprint really bad for unlocking the phone, I spend so much time, but nothing happened. My phone still locked!

Re: Unlock essential phone

Will you please resend the imei of that phone in a private message? I'll take a look at this and see what's going on.





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