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Kit Kat for Moto X

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Journeyman

Kit Kat for Moto X

I've read that the kit Kat update is not available for my phone. I've checked for it and can't find it. Are there only a select few who can download it?

15 REPLIES 15
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Journeyman

Re: Kit Kat for Moto X

Haven't received my update yet wondering how long it will be before we get it

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Journeyman

Re: Kit Kat for Moto X

The Kit Kat update rolls out in stages, meaning a certain batch of phones will get the update, then another batch and so on.

I still haven't received my notification so gotta still wait.

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Master

Re: Kit Kat for Moto X







coreystu, 


Thank you for posting to our Sprint community site and reaching out to us with your question. At this time there is no time frame on when this update will be pushed for the Moto X. Not to worry, when any update becomes available it is pushed directly from the manufacturer to your device. This is done in waves to help avoid capacity issues with the download. For more information and to stay up to date on Sprint news please visit: http://bit.ly/1iwLZpn


Charles G. 

Sprint Social Care Team  




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Master

Re: Kit Kat for Moto X







Sal_22,

Thanks for posting as well. You are correct, the Kit Kat up is being pushed out to block of numbers at a time. We thank you for your patience while this update is being released to our Motorola X customer's.

Morris L.
Sprint Social Media Care




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Journeyman

Re: Kit Kat for Moto X

Can you provide any guidance on how long the longest wait will be?  Example a Total phones is 50,000 batch is 1,000 phones and a new bactch is upgrades every day, so the longest wait will be 2 months?

Thanks

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Master

Re: Kit Kat for Moto X







AndriodAddict,

Thanks for posting your question as well. We apologize but a time frame for the completion of the roll has not been provided. 

Morris L.
Sprint Social Media Care




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Journeyman

Re: Kit Kat for Moto X

Just got the update

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Master

Re: Kit Kat for Moto X







sal_22,

Thanks for posting and providing that information. We're glad to hear that you received the update. Please let us know if you have any questions?

Morris L.
Sprint Social Media Care




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Journeyman

Re: Kit Kat for Moto X

Got the update this afternoon. Looks nice. One problem though... I've had no 4g signal since. Not sure if it's related but it's annoying...

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Journeyman

Re: Kit Kat for Moto X

Kit Kat sucks. Looks a little different but still similar to what it was before. Slowed down my Moto X a lot. Apps don't open as quick, unlock screen takes longer to unlock. Possible to go back?

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Journeyman

Re: Kit Kat for Moto X

I would recommend to do a factory reset and that might fix your issues. Also, check for any app updates on the Play Store. it might be that some apps are not KitKat compatible yet. Hope this helps

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