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Lollipop updated...now can't call or use mobile data!

Journeyman

Re: Lollipop updated...now can't call or use mobile data!

YOU ARE THE MAN!!!!!!!!!!!!!!!  I've been struggling with this for almost 24hrs, your trick definitely worked.  If only Sprint reps were helpful or useful enough to figure this out.

Dialed ##72786#  Will reset your Mobile Data Settings

Rebooted with Wifi and Bluetooth OFF - Caused an Activation and Profile Update

Journeyman

Re: Lollipop updated...now can't call or use mobile data!

My phone totally died during the Lollipop update. Dead - won't turn on - won't reboot - won't anything. I'm heartbroken I love my Moto X - or LOVED it.

Journeyman

Re: Lollipop updated...now can't call or use mobile data!

YES!!!  NOW YOU ARE THE MAN!!!!  Home button and Links working again.

Journeyman

Re: Lollipop updated...now can't call or use mobile data!

Nice! Glad it worked for you.

GrandMaster

Re: Lollipop updated...now can't call or use mobile data!

if you plug it in do any LED lights pop on to show its charging?

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I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Journeyman

Re: Lollipop updated...now can't call or use mobile data!

Same here. I updated this morning with no problems. Only issue - my live wall paper (leaves in stream) is no longer available but other than that everything seems to be working a-okay.

Journeyman

Re: Lollipop updated...now can't call or use mobile data!

DUDE, thank you!!!! I was having more of the network connectivity issues but stumbled upon this and followed your instructions of:

Dialed ##72786#  Will reset your Mobile Data Settings

Rebooted with Wifi and Bluetooth OFF - Caused an Activation and Profile Update

And boom, phone working, wifi working, bluetooth working. THANK YOU!!!!!

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