While I agree, in all fairness to the Sprint Support reps posting on Social Care, it isn't their decision to offer or not offer this device. That bungling decision rests solely with executive leadership and upper management. So while it is frustrating, it isn't anyone from Social Care's fault and there isn't anything they can do.
Besides continue to push upper management to reverse course and finally sell the new Moto X. The holidays are rapidly approaching, are they aware? They must have a lot of money tied up with Samsung and Apple to support the launch of the iPhone 6, Note 4 and Note Edge right now to bother with any resources for Moto X (even though they are carrying the Nexus 6, ALSO a Moto device)
So, sending emails to Mr Claure has seemed to fall on deaf ears. Maybe we need to expand our email campaign to other executives. Here's some more execs and a guess at their email:
CTO - Stephen.Bye@sprint.com
CMO – Jeff.Hallock@sprint.com
ITO – Bob.Johnson@sprint.com
CNO – John.Saw@sprint.com
Corp Comm – Bill.White@sprint.com
I encourage everyone to keep pushing upper management to offer this device and show what the customer really wants, share in Twitter, Facebook, Google + and any other social media you use. Tag people related to the matter and use hash tags in order to get more signatures
No Moto X and Sprint prices the Nexus 6 (Kind of like a giant Moto X) higher than anyone else...Lack of options usually doesn't end well for the carrier I am on.
Sprint has a history of charging more ($50 more) for the SAME device that other carriers charge. This is a stupid decision on their part, and one that WILL cost them subscribers.
Sprint, charge the same amount for a device that ALL your US competitors charge. Why should people pay extra for the "priviledge" of using their device on a network that lags behind competitors?
Note that I'm a Sprint subscriber and I want Sprint to succeed, not fail. That's why I point this out. I don't understand why Sprint feels it has the clout with customers to support charging a premium for the same device that people can get on a different carrier with a better network.....
I agree, It's frustrating. The Nexus 6 though it's made by Motorola it's not the Moto X. It's too big for someone who needs a phone that can be use with one hand, two hand usage is not possible in my case. I have the 1st gen Moto X and actually love it. But the 2nd gen has some features that would make using the phone, even better. Sprint please reconsider the NEXUS 6, is not a viable option for me. Samsung and HTC don't have the antenna Motorola has.
I agree, It's frustrating. I have the 1st gen Moto X and actually love it. But the 2nd gen has some features that would make using the phone, even better. Sprint please reconsider the NEXUS 6, is not a viable option for me.
Hello Micki, some feel the same way as you do, please sign the petition below.
Also if you have any social media please share the link to the petition in order to get more signatures and have Sprint listen to its customers.
I also signed the petition. I really want the moto x 2nd gen and I really want to stay with sprint. I'm sad that I can't do both I love my MOTO X and was super excited about the 2nd Gen!