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Damaged internal storage


Damaged internal storage

I am having an issue with my photon 4g not mounting the internal storage ...i foolishly unplugged it from my pc without doing the safe remove procedure. Is there any way to fix this without formatting i dont wanna lose everything. How can i force it to mount please help me

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Re: Damaged internal storage


You may just need to remount your SD card.  The first thing you want to do is to ensure it is firmly placed in the device.  Removing and reinserting the card will take care of that.  From there, in your phone, select   Settings > Storage >Mount SD card. 

If this doesn't resolve your issue, you may have an issue with the card itself.  At that point, I would recommend taking your phone and the SD card to a Service and Repair center.  At that point, our technicians will be able to determine if the issue is with the device or the card itself.



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