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New Moto X Pure Edition

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Journeyman

New Moto X Pure Edition

Will the new Moto X Pure Edition work on the Sprint network?

1 ACCEPTED SOLUTION

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Master

JDZONDO - I understand your concern. At this time we do not have any information or a release date for that phone. Even though it's a unlocked device, it will have to be compatible with our network. Also, at this time the phone has only been released with AT&T, rather this device will be released with us is to be determine. - Brenda Sprint Social Care

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27 REPLIES 27
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Journeyman

I'm wondering about this as well.  The Nexus 5 from the Play Store works on Sprint so I'm crossing my fingers.

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Journeyman

I also need to know this

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Journeyman

I contacted Sprint support and they told me YES immediately, I asked for any literature. Then NO,we don't have any information on this phone, but it will work because it is "a smartphone"..... Then they didn't know. Then they told me a bunch and standard phrases like "Only Sprint phones can be activated on Sprint networks". "Can you tell me, oes the phone have a Sprint logo on it?" !!!!! ITS AVAILABLE FOR PRE-ORDER I JUST TOLD YOU THAT.!!!!

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Journeyman

Yea, Sprint customer service isn't going to know crap. 

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Master

clankfu, As of know we do not have an exact date of when the device will be released. For future release date information please visit http://bit.ly/1tw6TpC. - Fernendez
Sprint Social Care
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Journeyman

That's not the question we're asking.  Motorola has an unlocked "Pure Edition" Moto X that will be available for pre-order tomorrow (9/16).  We'd like to know whether that model will work on Sprint's network. 

It wouldn't be unprecedented since the Nexus 5 from the Google Play Store was made available to work on Sprint's network.

http://motorola-blog.blogspot.com/2014/09/mark-your-calendar-pre-order-begins.html?linkId=9613101

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Master

zgrotens, Thank you for your post! At this time, we don't have an exact release date. To stay updated on all new device releases, please visit us at Sprint.com/newsroom. Please don't hesitate to reach out to us with any additional questions or concerns that you may have. - Brittany
Sprint Social Care
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Master

JDZONDO- Thank you for reaching out to us. For more information on this device, please visit sprint.com/newsroom . - Brenda Sprint Social Care
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Journeyman

No offense but these responses are extremely unhelpful given the original question.

From one of the previous post above:

Motorola has an unlocked "Pure Edition" Moto X that will be available for pre-order tomorrow (9/16).  We'd like to know whether that model will work on Sprint's network.

It wouldn't be unprecedented since the Nexus 5 from the Google Play Store was made available to work on Sprint's network.

http://motorola-blog.blogspot.com/2014/09/mark-your-calendar-pre-order-begins.html?linkId=9613101

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Master

Clankfu - Thank you for replying back to us. Unfortunately, we don't have a release date on the Moto X Pure. We cannot guarantee that this device will work on our Sprint network. For more information please visit sprint.com/newsroom . - Brenda Sprint Social Care
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Master

JDZONDO - I understand your concern. At this time we do not have any information or a release date for that phone. Even though it's a unlocked device, it will have to be compatible with our network. Also, at this time the phone has only been released with AT&T, rather this device will be released with us is to be determine. - Brenda Sprint Social Care

View solution in original post

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