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On Demand Stopped Working on my V3M

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On Demand Stopped Working on my V3M

We have two of these phones in our household.  One phone is working just fine with on demand the other is not.  How do we get the non working phone to reload the application for Sprint On Demand

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Master

On Demand Stopped Working on my V3M

On Demand is in the main menu structure of that particular device.  There is no way to uninstall and reinstall just that application by itself.  That means the only way to fix this device is a hard reset which will also make you lose your contacts and other apps as well as text message history.  But, if you bring it to a Sprint Service & Repair Center they can back up your contacts and then perform the hard reset and confirm that fixed the issue.  In this way you will avoid losing your contacts. 

You can locate a store by going here:  www.sprint.com/storelocator

Thank you

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