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Wifi Calling on Moto G4 Plus

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Journeyman

Wifi Calling on Moto G4 Plus

When I access wi-fi calling through my settings, it gives me an option to turn it on and off, but after activating it and leaving that screen, it turns off automatically every time. Any help in keeping it on and using it? I'd like to receive MMS messages through text. I have both my location turned on, and am connected to a wifi network. This happens both on public networks, and my home network. Thanks!

1 REPLY
Sprint Social Care

Re: Wifi Calling on Moto G4 Plus

WAFranc

Thank you so much for reaching out to us. The reason why it doesn't stay connected is because the Moto G4 Plus doesn't support Sprint Wi-Fi calling. We apologize for the inconvenience. Please let us know if you have any other questions or concerns.

Jeffrey

Sprint Social Care


Jeffrey
Sprint Social Care
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