cancel
Showing results for 
Search instead for 
Did you mean: 

Motorola Photon Q 4G has a glitch....

Go to solution
Sprint Employee

Re: Motorola Photon Q 4G has a glitch....

Ryan79134, and harhoff21, do you generally have NFC enabled when you see error (VSNCP Error 5Smiley Tongue-GW Reject), or use Google Wallet.

RC1024
Journeyman

Re: Motorola Photon Q 4G has a glitch....

I do have NFC enabled, but don't use Google Wallet since it doesn't work on this device yet.  (Still hoping it will eventually get support)

Journeyman

Re: Motorola Photon Q 4G has a glitch....

For me it was neither, I used to see that error and have never once used NFC or Google Wallet, haha. But as I said, I haven't seen the registration error yet since the update.  

Highlighted
Sprint Employee

Re: Motorola Photon Q 4G has a glitch....

If you see the error pop up again consider stooping/clearing data for Nfc Service in Settings > Apps > All, and let me know if the problem occurs again after this.

RC1024
Journeyman

Re: Motorola Photon Q 4G has a glitch....

I did what you said last week and stopped NFC service, then cleared all the data.  I didn't get any errors for a week or so, but today it just popped up with a similar, but slightly different error:

VSNCP Registration Response Error

VSNCP Error 3:No P-GW Available

Haven't seen that particular one before, but it's still a VSNCP Registration Response Error...

-Ryan

Journeyman

Re: Motorola Photon Q 4G has a glitch....

I am getting the same error message after the update--error 5 and i have less battery life.  i did clear the NFC data and will see if error messages stop.  Any suggestions on battery life? 

Journeyman

Re: Motorola Photon Q 4G has a glitch....

i haven't seen a single registration error since the update, but i haven't come up with any fix for the battery life. it seems i used to average around 10 hours on a charge, now it seems to be 7-8, and that's not even with heavy use. i have no confidence in being able to get thru a long day, and i'm used to carrying a spare battery for past devices.

i used to use a Smart Action to set the processor speed to powersave mode when the screen was off, but the powersave seems to have been removed in the update! i have been using a screen-off profile with SetCpu, but it doesn't seem to be having much effect.

Journeyman

Re: Motorola Photon Q 4G has a glitch....

I got my first registration error since the update this morning. What a pain. Also, about the only way I'm getting 10 hours on a charge is if I don't use the phone at all. I use the phone the same way each day, but some days it lasts pretty well, while others the battery is gone in maybe 3 hours. Wifi keeps coming on, although I have it set to off because I don't need it. I have had some suggestions on how to figure this out, but haven't had time to really dig into yet. I did delete the updates to Google+ and that helped a little. There doesn't seem to be much logic to what is going on. But I sure do wish I had picked an iPhone this time, external keyboard aside.

Community News

Please help us to keep our Community a positive laughing and helpful innocent space for all members cool.
Be sure to read our Rules & Guidelines and if you have any concerns surprised just send a private sealed message to @Seawolf or @A11ey, and we'll check it out!