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WiFi Secure Settings not sticking


WiFi Secure Settings not sticking

I have a new Photon and I'm having problems connecting with my campus secure network - something critical for me.  I did troubleshooting with my campus WiFi Support person and he says that the credentials are not being passed through.  It seems the phase 2 authentication setting - which should be mschapv2 - is lost (not "sticking") every time we go away from the settings page.  He inspected what was coming across the network and this was the missing protocol.

What's a work-around?  How can I get it to stay with a phase 2 authentication setting of mschapv2 ?


WiFi Secure Settings not sticking

ma2130, I am sorry for any inconvience this is causing you. I have researched your issues and found this discussion on the web, it does recommend using a 3rd party application, keep in mind that sprint can not support 3rd party applications and any issues will have to be directed to the developer. Hope this helps!

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