I am also having this issue. What is going on here? I liked the phone, somewhat, but honestly have had problems with Sprint since I switched to them from Verizon almost 2 years ago. First, they lost all of my contacts which I got MOST back over a couple of weeks, and some I had not had in years. Weird, like someone looked up all of my online files for a decade and got them all together and somehow put them on my phone. Anyway, I am now afraid to have them work on my phone...or get a new one, in case THAT happens all over again! BUT, I need my phone, as all of us do, for work and well, everything! Frustrated!
Is yours a Motorola Photon 4G Q like the other users in this thread, mwayand, or do you have some other device? - Christy
Sprint Social Care